
Feedier is a Customer Intelligence Platform that empowers medium, large, and public organizations to drive faster transformation by detecting, reporting, and resolving irritants 24/7 through AI-driven insights. The platform centralizes all customer feedback sources, uses AI for text analysis to identify pain points, and generates intelligent reports. Feedier's AI Analyst automates tasks, enabling users to build consultant-level reports quickly. It integrates with operational systems like Salesforce and offers a 360° view of customer feedback. The company is ISO 27001:2022 certified and compliant with GDPR and CCPA. Feedier aims to make advanced customer insights accessible and valuable for organizations of all types and sizes, empowering CX teams to achieve more.

Feedier is a Customer Intelligence Platform that empowers medium, large, and public organizations to drive faster transformation by detecting, reporting, and resolving irritants 24/7 through AI-driven insights. The platform centralizes all customer feedback sources, uses AI for text analysis to identify pain points, and generates intelligent reports. Feedier's AI Analyst automates tasks, enabling users to build consultant-level reports quickly. It integrates with operational systems like Salesforce and offers a 360° view of customer feedback. The company is ISO 27001:2022 certified and compliant with GDPR and CCPA. Feedier aims to make advanced customer insights accessible and valuable for organizations of all types and sizes, empowering CX teams to achieve more.
What they do: Customer Intelligence platform that centralizes feedback and uses AI to analyze verbatims and generate reports
Founded / HQ: Founded 2020; headquartered at Euratechnologies (Lille region), France
Security & compliance: ISO 27001:2022 certified; states GDPR and CCPA compliance
Team size: Approximately 27 employees
Funding: Reported first VC round in 2023; total funding reported as 3,740,000 USD
Voice-of-Customer / Customer Experience analytics and feedback centralization for medium to large organizations and public sector.
2020
Customer Intelligence / Customer Experience (SaaS)
Company reports first venture capital round in 2023 with UK-based tier-1 investors; Crunchbase lists LocalGlobe as lead for a seed round.