
FCB.ai is a conversational AI company specializing in advanced AI chatbot solutions designed to enhance business efficiency, particularly in the financial services and insurance sectors. The company offers AI-driven products that streamline customer acquisition, digital onboarding with eKYC, customer service, retention, and automated debt recovery. Their solutions integrate seamlessly with existing systems and provide multilingual, voicebot, e-signature, and rich-media content capabilities. FCB.ai serves over 1 million monthly users across 50 clients in 10 global markets, emphasizing strategic partnerships, expert consulting, and robust data security. Headquartered in Europe with origins in South Africa, FCB.ai combines decades of consulting expertise with cutting-edge AI technology to drive customer engagement, revenue growth, and operational efficiency for its clients.

FCB.ai is a conversational AI company specializing in advanced AI chatbot solutions designed to enhance business efficiency, particularly in the financial services and insurance sectors. The company offers AI-driven products that streamline customer acquisition, digital onboarding with eKYC, customer service, retention, and automated debt recovery. Their solutions integrate seamlessly with existing systems and provide multilingual, voicebot, e-signature, and rich-media content capabilities. FCB.ai serves over 1 million monthly users across 50 clients in 10 global markets, emphasizing strategic partnerships, expert consulting, and robust data security. Headquartered in Europe with origins in South Africa, FCB.ai combines decades of consulting expertise with cutting-edge AI technology to drive customer engagement, revenue growth, and operational efficiency for its clients.
What they do: Conversational AI (chatbots & voicebots) for acquisition, onboarding (eKYC), service, retention and automated debt recovery
Primary markets: Financial services and insurance (also telecom, retail, travel)
Scale: Serves over 1M monthly users across ~50 clients in 10 markets
Founded / HQ: Founded 2016; headquartered in Luxembourg with origins in South Africa
Funding: Multiple early-stage rounds; most recent seed round listed Nov 11, 2021; reported total funding ≈ $4,880,000 (USD)
Customer acquisition and onboarding, digital identity verification (eKYC), customer service automation, retention strategies, and automated debt collection for financial services and insurance.
2016
Conversational AI / Fintech
Most recent listed round: Seed (Crunchbase)
1600000.00
Company reported a $1.6M investment published December 4, 2020
500000.00
Company post reports a $500k investment by Kalon Venture Partners and Compass Capital
“Kalon Venture Partners, Compass (Compass Venture Capital), Saviu Ventures, Equitable Ventures, Pierre-Antoine Dusoulier”