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EvaluAgent
EvaluAgent is a leading provider of AI-powered automated quality assurance and performance improvement solutions for contact centers. Their platform, evaluagent CX, integrates customizable AI-driven…
EvaluAgent
EvaluAgent is a leading provider of AI-powered automated quality assurance and performance improvement solutions for contact centers. Their platform, evaluagent CX, integrates customizable AI-driven…
TL;DR
Product: AI-powered automated QA and conversation intelligence (evaluagentCX)
Customers: Enterprise and BPO customers including ATOS and JET2
Funding: Raised $20M Series A in Jun 2023 (total ≈ $21M)
Employees: Approximately 56
Company Overview
Problem Domain
Contact centre quality assurance, conversation intelligence, and workforce performance improvement
Industry
SaaS / Contact centre software
Funding Track Record
20000000.00
Round brought total funding to approximately $21M
Investor Signal
“PeakSpan Capital led Series A”
Founders
What we do
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Startup jobs. A lot of them.
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