Enterprise Bot
Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations. Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.
Enterprise Bot
Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, ÖBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations. Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.
TL;DR
Headquarters: Zurich, Switzerland
Founded: 2016
Focus: Enterprise conversational AI for omnichannel contact center automation (chat, voice, email)
Reported funding: USD 2.25M (across multiple rounds)
Notable customers: Generali, DHL, Swiss Federal Railways (SBB), SWICA
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Company Overview
Problem Domain
Contact center automation and customer engagement across industries such as healthcare, insurance and finance.
Founded
2016
Industry
IT Services and IT Consulting
Funding Track Record
Dealroom cites a seed round led by FiveT Fintech.
Crunchbase lists a Series A on this date.
CHF 2,500,000
Crunchbase records a debt financing round on this date; reported amount CHF 2,500,000.
Investor Signal
“FiveT Fintech (lead investor in reported rounds); other investors reported include UBS and SICTIC”