Engaige Technologies B.V.
Engaige is an AI customer service automation software company that provides a platform designed to automate and improve customer support for ecommerce and other industries. Their AI agents can resolve up to 80% of customer support tickets autonomously, increase conversion rates by up to 30%, and operate 24/7 across multiple channels such as chat, email, and WhatsApp. The platform integrates easily with existing support tools like Zendesk, Shopify, and Gorgias, and is built on over 20 years of customer experience expertise and insights from over 1 million support tickets. Engaige's solution is used by leading direct-to-consumer brands and focuses on delivering high-quality, brand-consistent customer interactions while protecting brand integrity with visible AI logic and guardrails. The company emphasizes rapid deployment, continuous improvement, and a customer-first approach, positioning itself as a scalable and efficient AI-driven customer service automation leader.
Engaige Technologies B.V.
Engaige is an AI customer service automation software company that provides a platform designed to automate and improve customer support for ecommerce and other industries. Their AI agents can resolve up to 80% of customer support tickets autonomously, increase conversion rates by up to 30%, and operate 24/7 across multiple channels such as chat, email, and WhatsApp. The platform integrates easily with existing support tools like Zendesk, Shopify, and Gorgias, and is built on over 20 years of customer experience expertise and insights from over 1 million support tickets. Engaige's solution is used by leading direct-to-consumer brands and focuses on delivering high-quality, brand-consistent customer interactions while protecting brand integrity with visible AI logic and guardrails. The company emphasizes rapid deployment, continuous improvement, and a customer-first approach, positioning itself as a scalable and efficient AI-driven customer service automation leader.
TL;DR
What they do: AI customer-service automation platform for e-commerce and CX teams
Headquarters: Utrecht, the Netherlands
Traction claim: AI agents can resolve up to 80% of support tickets and increase conversion up to 30% (company-stated)
Team size: 17 employees (reported)
Funding stage: Seed
Company Overview
Problem Domain
Customer support automation and self-service for e-commerce and CX teams
Industry
Customer service / AI automation