Emojot
Emojot is a leading AI-powered platform specializing in Customer Experience Management (CXM), Online Reputation Management (ORM), Social Listening & Tracking (SLT), Workflow Management (WFM), and Customer Complaints Management (CCM). Their core offering revolves around an AI-driven approach to transform customer and employee experiences, optimize operations, and enhance brand reputation. Emojot utilizes its proprietary Emotion Sensor® technology and a Customer-Centricity Maturity Model (CCMM) to provide actionable insights and tailored solutions for businesses across various industries, including hospitality, healthcare, retail, BFSI, and manufacturing. With a global presence, serving over 5,000 customer-centric companies worldwide, Emojot empowers organizations to drive loyalty, engagement, and growth through data-driven strategies and seamless scalability.
Emojot
Emojot is a leading AI-powered platform specializing in Customer Experience Management (CXM), Online Reputation Management (ORM), Social Listening & Tracking (SLT), Workflow Management (WFM), and Customer Complaints Management (CCM). Their core offering revolves around an AI-driven approach to transform customer and employee experiences, optimize operations, and enhance brand reputation. Emojot utilizes its proprietary Emotion Sensor® technology and a Customer-Centricity Maturity Model (CCMM) to provide actionable insights and tailored solutions for businesses across various industries, including hospitality, healthcare, retail, BFSI, and manufacturing. With a global presence, serving over 5,000 customer-centric companies worldwide, Emojot empowers organizations to drive loyalty, engagement, and growth through data-driven strategies and seamless scalability.
TL;DR
Core product: AI-powered CX/EX platform with Emotion Sensor® technology
Headquarters: Colombo, Sri Lanka and California, USA
Founded: 2015
Employees (approx.): 39
Funding history: Multiple seed rounds; latest recorded Feb 1, 2018
Company Overview
Problem Domain
Customer experience management, employee experience, online reputation, social listening, workflow and complaints management
Founded
2015
Industry
SaaS / Customer Experience / MarTech
Funding Track Record
Latest recorded seed round