Eligible
Eligible AI is a UK-based company that transforms customer engagement in the mortgage servicing industry. They utilize customer data to deliver real-time, personalized journeys across key mortgage moments such as retention, Servicing Variable Rate (SVR), maturity, and more. Their platform aims to boost retention, cut operational costs, and reduce risk. Eligible AI emphasizes a no-code, zero-integration approach, requiring only a single data file to launch customer journeys. The company claims significant traction, having managed over £100 billion in mortgages and supported over 1 million customers, with over 850 million behavioral data points analyzed. Their solution is designed for scalability, flexibility, and compliance, enabling lenders to configure journeys without developer intervention. Clients have reported benefits such as a 10% increase in retention revenue, a 5% reduction in Risk-Weighted Assets (RWAs), and a 30% reduction in operational costs.
Eligible
Eligible AI is a UK-based company that transforms customer engagement in the mortgage servicing industry. They utilize customer data to deliver real-time, personalized journeys across key mortgage moments such as retention, Servicing Variable Rate (SVR), maturity, and more. Their platform aims to boost retention, cut operational costs, and reduce risk. Eligible AI emphasizes a no-code, zero-integration approach, requiring only a single data file to launch customer journeys. The company claims significant traction, having managed over £100 billion in mortgages and supported over 1 million customers, with over 850 million behavioral data points analyzed. Their solution is designed for scalability, flexibility, and compliance, enabling lenders to configure journeys without developer intervention. Clients have reported benefits such as a 10% increase in retention revenue, a 5% reduction in Risk-Weighted Assets (RWAs), and a 30% reduction in operational costs.
TL;DR
Sector: AI-driven mortgage servicing / customer retention SaaS
Headquarters: London, UK
Product: No-code, configurable customer journeys (email/SMS/app/QR) for mortgage moments
Scale claimed: £100bn+ mortgages managed; 1M+ customers; 850M+ behavioural data points
Team size (reported): 28 employees
Company Overview
Problem Domain
Mortgage servicing — customer engagement, retention, and operational cost/risk reduction.
Industry
Fintech / Mortgage servicing
Funding Track Record
Most recent disclosed round date listed as Dec 1, 2015 on company profiles
Investor Signal
“Level39 (listed as a backer)”