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EdgeTier
At EdgeTier, we help customer support teams uncover the true value of every customer conversation. Using a suite of proprietary models and the latest Generative AI, EdgeTier analyses each customer…
EdgeTier
At EdgeTier, we help customer support teams uncover the true value of every customer conversation. Using a suite of proprietary models and the latest Generative AI, EdgeTier analyses each customer…
TL;DR
What they do: AI-powered conversational intelligence and contact-centre analytics for customer support teams
HQ / origin: Dublin, Ireland
Founded / origins: Founded by three ML/data-science specialists who spun out from a consultancy (around 2017)
Recent funding: Series A ~€6.0M (announced June 13, 2023) led by Smedvig
Certifications: ISO 27001 (achieved May 2024)
