
DuoWorld Inc. is a Nevada-based technology company specializing in cloud and on-premise enterprise contact center solutions designed to enhance customer service experiences. Their flagship products include Facetone, an API-driven cloud communication and collaboration platform supporting voice, SMS, email, chat, and social media channels, and DialDesk, an affordable SaaS contact center platform that scales with business needs. DuoWorld's solutions enable omni-channel customer engagement, AI-powered chatbots, and workflow automation, providing enterprises with tools to improve customer interactions, operational efficiency, and revenue optimization. The company operates globally with a software development center in Sri Lanka and emphasizes innovation, flexibility, and continuous value addition in customer digital experience management.

DuoWorld Inc. is a Nevada-based technology company specializing in cloud and on-premise enterprise contact center solutions designed to enhance customer service experiences. Their flagship products include Facetone, an API-driven cloud communication and collaboration platform supporting voice, SMS, email, chat, and social media channels, and DialDesk, an affordable SaaS contact center platform that scales with business needs. DuoWorld's solutions enable omni-channel customer engagement, AI-powered chatbots, and workflow automation, providing enterprises with tools to improve customer interactions, operational efficiency, and revenue optimization. The company operates globally with a software development center in Sri Lanka and emphasizes innovation, flexibility, and continuous value addition in customer digital experience management.
Founded: 2014
Headquarters: Henderson, Nevada, United States
CEO / Founder: Muhunthan Canagasooryam
Product focus: Cloud and on-premise enterprise contact center and customer lifecycle solutions
Public status: Listed on OTCQB (ticker: DUUO)
Customer experience management, contact center operations, subscriber management and billing.
2014
Enterprise software / Contact center solutions
250000.00
Disclosed as a seed round; public databases previously indicated funding amounts obfuscated, but a total funding amount of 250000.00 USD is present in provided evidence.