Duo World
DuoWorld Inc. is a Nevada-based technology company specializing in cloud and on-premise enterprise contact center solutions designed to enhance customer service experiences. Their flagship products include Facetone, an API-driven cloud communication and collaboration platform supporting voice, SMS, email, chat, and social media channels, and DialDesk, an affordable SaaS contact center platform that scales with business needs. DuoWorld's solutions enable omni-channel customer engagement, AI-powered chatbots, and workflow automation, providing enterprises with tools to improve customer interactions, operational efficiency, and revenue optimization. The company operates globally with a software development center in Sri Lanka and emphasizes innovation, flexibility, and continuous value addition in customer digital experience management.
Duo World
DuoWorld Inc. is a Nevada-based technology company specializing in cloud and on-premise enterprise contact center solutions designed to enhance customer service experiences. Their flagship products include Facetone, an API-driven cloud communication and collaboration platform supporting voice, SMS, email, chat, and social media channels, and DialDesk, an affordable SaaS contact center platform that scales with business needs. DuoWorld's solutions enable omni-channel customer engagement, AI-powered chatbots, and workflow automation, providing enterprises with tools to improve customer interactions, operational efficiency, and revenue optimization. The company operates globally with a software development center in Sri Lanka and emphasizes innovation, flexibility, and continuous value addition in customer digital experience management.