digital@work
digital@work GmbH offers digital solutions for technical field service, focusing on remote support, mobile documentation, eLearning, and knowledge management. Their business model includes providing software and consulting services to digitize technical service workflows without disrupting daily operations. Key products include 2BmobilService, a mobile app for service technicians that integrates service processes and communication, and we:kiwi, a platform for AI-supported knowledge management. The company serves SMEs and industrial clients, enabling efficient project management, remote video support, mobile checklists, and safety management. Their solutions are integrated with existing IT systems and supported by training and technical support, positioning them as a specialized provider in the digital transformation of technical field services in Germany.
digital@work
digital@work GmbH offers digital solutions for technical field service, focusing on remote support, mobile documentation, eLearning, and knowledge management. Their business model includes providing software and consulting services to digitize technical service workflows without disrupting daily operations. Key products include 2BmobilService, a mobile app for service technicians that integrates service processes and communication, and we:kiwi, a platform for AI-supported knowledge management. The company serves SMEs and industrial clients, enabling efficient project management, remote video support, mobile checklists, and safety management. Their solutions are integrated with existing IT systems and supported by training and technical support, positioning them as a specialized provider in the digital transformation of technical field services in Germany.