
DigitalGenius
Headquarters: London (with US presence)
Product: AI-powered customer service automation platform (ML, NLP, generative AI)
Founding year: 2013
Notable investors: Global Founders Capital, Salesforce Ventures, Runa Capital
Reported total funding (sources vary): USD 21.85M (one source) / USD 38.5M (other source)
Customer service automation for e-commerce and enterprise contact centers
2013
Technology, Information and Internet
14750000
Series A reported Dec 19, 2017; participating investors include MMC Ventures, Paua Ventures and others
3000000
Seed round reported Jun 22, 2015 with participation from Lerer Hippeau, Lowercase, RRE Ventures, Lumia Capital and others
“Includes strategic and VC backers such as Global Founders Capital, Salesforce Ventures and Runa Capital”
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