
DifferentKind is a data-driven dental experience platform that quantifies and enhances patient experiences through actionable insights. The company operates on a SaaS model, providing dental professionals with tools to measure patient loyalty and trust, ultimately improving oral health outcomes and business performance. With a focus on machine learning and evidence-based methodologies, DifferentKind helps practices understand patient needs and improve their services across multiple metrics. Their innovative approach positions them as a leader in the dental care industry, catering to solo practices, emerging groups, and dental service organizations (DSOs).

DifferentKind is a data-driven dental experience platform that quantifies and enhances patient experiences through actionable insights. The company operates on a SaaS model, providing dental professionals with tools to measure patient loyalty and trust, ultimately improving oral health outcomes and business performance. With a focus on machine learning and evidence-based methodologies, DifferentKind helps practices understand patient needs and improve their services across multiple metrics. Their innovative approach positions them as a leader in the dental care industry, catering to solo practices, emerging groups, and dental service organizations (DSOs).
Sector: Experience-intelligence SaaS for dentistry (DSOs & payers)
Founded: 2021
Founders / Execs: Matthew (Matt) Allen, DDS; Carolyn Brown, DDS, MEd
Employees: ~5
Funding: Total reported $690,000; recent Pre-Seed (Oct 7, 2024)
Lack of standardized, actionable patient-experience measurement and analytics in dentistry affecting retention and case acceptance.
2021
Healthcare / Dental SaaS
Seed round announced April 18, 2023 (amount obfuscated in sources).
Pre-Seed / Preseed event listed October 7, 2024; Fireroad Ventures and SMILE Health are named investors in public profiles.
“Fireroad Ventures; SMILE Health”