
Ebbot is a European AI company that offers an Agentic AI platform for service automation, designed to boost productivity and improve customer support. Their core solutions include AI agents that automate repetitive tasks, a live chat feature for efficient customer interaction, and the EbbotGPT API for integrating AI into existing systems. Ebbot emphasizes trust, accuracy, and control, with a service-tuned AI engine, multi-layered safeguards, and a commitment to data sovereignty, evidenced by its ISO 27001 certification. The company serves over 200 businesses across various industries such as telecom, e-commerce, financial services, and public sector. Key differentiators include their proprietary AI engine built for service automation and flexibility without vendor lock-in. Ebbot aims to help businesses scale support operations efficiently, reduce costs, and enhance customer satisfaction.

Ebbot is a European AI company that offers an Agentic AI platform for service automation, designed to boost productivity and improve customer support. Their core solutions include AI agents that automate repetitive tasks, a live chat feature for efficient customer interaction, and the EbbotGPT API for integrating AI into existing systems. Ebbot emphasizes trust, accuracy, and control, with a service-tuned AI engine, multi-layered safeguards, and a commitment to data sovereignty, evidenced by its ISO 27001 certification. The company serves over 200 businesses across various industries such as telecom, e-commerce, financial services, and public sector. Key differentiators include their proprietary AI engine built for service automation and flexibility without vendor lock-in. Ebbot aims to help businesses scale support operations efficiently, reduce costs, and enhance customer satisfaction.
What: AI-powered guided selling, chatbots and product-finder tools for e-commerce (Dialogtrail)
Status: Acquired by Ebbot (Hello Ebbot) in August 2022
Founded: 2018 in Gothenburg, Sweden
Founders: Axel Hellström and Oliver Young
Reported funding: Seed round closed Jan 2, 2021 (~$1.03M total funding listed)
E-commerce product discovery and guided selling; customer support automation in online retail.
2018
E-commerce / Conversational AI
Crunchbase lists a seed round closed Jan 2, 2021; total funding aggregated as $1,030,000
“Chalmers Ventures AB listed as lead investor for seed round”