DeskDay
DeskDay is a PSA platform that makes IT support faster and more productive for MSPs. It combines chat-based service desk workflows with AI-powered automation to handle tickets, routing, SLA tracking, billing, and project management. Key tech includes multi-channel ticketing, Microsoft Teams and mobile app integrations, and QA and timesheets. The platform emphasizes speed, simplicity, and scalability for small MSPs. DeskDay aims to grow with MSPs as their needs evolve and drive more efficient, profitable support operations.
DeskDay
DeskDay is a PSA platform that makes IT support faster and more productive for MSPs. It combines chat-based service desk workflows with AI-powered automation to handle tickets, routing, SLA tracking, billing, and project management. Key tech includes multi-channel ticketing, Microsoft Teams and mobile app integrations, and QA and timesheets. The platform emphasizes speed, simplicity, and scalability for small MSPs. DeskDay aims to grow with MSPs as their needs evolve and drive more efficient, profitable support operations.