
Deepdots is a customer feedback AI analysis platform that helps businesses collect, analyze, and act on customer insights in real-time. It offers a range of features, including AI-powered surveys, analysis, and reporting, as well as integration with various data sources. The platform is designed to provide human-level accuracy and automate manual feedback processes.

Deepdots is a customer feedback AI analysis platform that helps businesses collect, analyze, and act on customer insights in real-time. It offers a range of features, including AI-powered surveys, analysis, and reporting, as well as integration with various data sources. The platform is designed to provide human-level accuracy and automate manual feedback processes.
What they do: AI platform that unifies and analyzes customer feedback to surface insights and automate actions
Headquarters: Copenhagen, Denmark
Founders: Nima Vali Rajabi (CEO) and Francisco (Fran) Arias (CTO)
Latest financing: €5.5M seed round led by Dawn Capital (announced June 2025)
Customer feedback collection and analysis for product, support, marketing, and customer experience teams.
2023
Customer feedback / Customer intelligence / AI
€5.5M
Participation from Maki.vc and angel investors including Geeta Schmidt; round announced when company rebranded from Magic Feedback to Deepdots.
“Led by Dawn Capital with participation from Maki.vc and angel investors”