
Deepdots is an AI-powered customer feedback solution that helps customer-centric companies collect, analyze, and act on feedback at scale. The platform unifies all customer feedback into one place, automates analysis with human-level accuracy, and provides AI-driven insights for faster decision-making. Key features include AI surveys that adapt to user responses with real-time follow-up questions, AI analysis to identify trends and sentiment, and AI agents to proactively flag issues. Deepdots differentiates itself by building unique, private AI models for each client and acting as a partner rather than just a tool, ensuring long-term success. They have a commitment to enterprise-level security, including SOC 2 Type II certification. The company was founded by ex-Googlers Nima Vali Rajabi and Francisco Arias and has received €5.5M in seed funding.

Deepdots is an AI-powered customer feedback solution that helps customer-centric companies collect, analyze, and act on feedback at scale. The platform unifies all customer feedback into one place, automates analysis with human-level accuracy, and provides AI-driven insights for faster decision-making. Key features include AI surveys that adapt to user responses with real-time follow-up questions, AI analysis to identify trends and sentiment, and AI agents to proactively flag issues. Deepdots differentiates itself by building unique, private AI models for each client and acting as a partner rather than just a tool, ensuring long-term success. They have a commitment to enterprise-level security, including SOC 2 Type II certification. The company was founded by ex-Googlers Nima Vali Rajabi and Francisco Arias and has received €5.5M in seed funding.
What they do: AI-powered Voice-of-Customer (VoC) / customer feedback analytics platform
Founded: 2023
HQ: Tallinn, Estonia
Seed funding: €5.5M (June 2025)
Team size (approx.): 11–50 employees
Customer feedback aggregation and insights (Voice-of-Customer, unstructured qualitative data analysis).
2023
SaaS / AI (Customer Experience / Voice-of-Customer)
€5.5M
Listed as a Pre-Seed round on company profiles
“Maki.vc, Dawn Capital and Geeta Schmidt are listed as investors”