
Deep Talk leverages Artificial Intelligence to enhance customer and employee experiences by transforming various communication channels, including surveys, chats, calls, comments, and emails, into actionable analytics and metrics. Their platform allows users to understand what is happening within their company in depth by analyzing thousands of data sources from customers and employees. Key features include sentiment analysis, verbatim analysis, custom AI models, text categorization, and an AI analyst that can be queried in natural language. They also offer specialized "AI Experts" to create virtual experts for teams and customers. Deep Talk serves businesses looking to improve customer service, product development, and employee well-being, with over 500 companies globally utilizing their AI solutions. They emphasize data security and protection.

Deep Talk leverages Artificial Intelligence to enhance customer and employee experiences by transforming various communication channels, including surveys, chats, calls, comments, and emails, into actionable analytics and metrics. Their platform allows users to understand what is happening within their company in depth by analyzing thousands of data sources from customers and employees. Key features include sentiment analysis, verbatim analysis, custom AI models, text categorization, and an AI analyst that can be queried in natural language. They also offer specialized "AI Experts" to create virtual experts for teams and customers. Deep Talk serves businesses looking to improve customer service, product development, and employee well-being, with over 500 companies globally utilizing their AI solutions. They emphasize data security and protection.
Product: No-code text-analytics platform and agentic AI (sentiment, verbatim analysis, custom LLM agents, dashboards)
Customers: Claims >500 companies globally
Team size: 16 employees
HQ: Paris, Île-de-France, France
Customer experience and employee experience analytics via natural language processing and agentic AI.
Artificial Intelligence / Natural Language Processing / CX analytics
130000.00
Total funding amount listed as 130000.00 USD; Crunchbase notes Pre-Seed