
Decommerce is a community management platform that empowers businesses, NGOs, DAOs, and nations to build, engage, and scale branded online communities. It offers a white-label solution with integrated gamified growth engines and reward programs to reduce customer acquisition costs (CAC), increase lead quality, and boost lifetime value (LTV). The platform features gamified landing pages, referral programs, Web3 rewards, and comprehensive analytics, enabling clients to capture quality leads, monetize loyalty, and automate community scaling. Decommerce emphasizes full data ownership, GDPR and CCPA compliance, and seamless integration with existing tech stacks. It serves diverse industries including e-commerce, tech startups, B2B services, sports, retail, and NGOs, with notable clients like Thalia, T-Bô, Mercedes Benz, and the Swiss Ice Hockey Federation. The company also provides community strategy, moderation services, and onboarding support, positioning itself as a leader in digital community engagement and growth.

Decommerce is a community management platform that empowers businesses, NGOs, DAOs, and nations to build, engage, and scale branded online communities. It offers a white-label solution with integrated gamified growth engines and reward programs to reduce customer acquisition costs (CAC), increase lead quality, and boost lifetime value (LTV). The platform features gamified landing pages, referral programs, Web3 rewards, and comprehensive analytics, enabling clients to capture quality leads, monetize loyalty, and automate community scaling. Decommerce emphasizes full data ownership, GDPR and CCPA compliance, and seamless integration with existing tech stacks. It serves diverse industries including e-commerce, tech startups, B2B services, sports, retail, and NGOs, with notable clients like Thalia, T-Bô, Mercedes Benz, and the Swiss Ice Hockey Federation. The company also provides community strategy, moderation services, and onboarding support, positioning itself as a leader in digital community engagement and growth.
Product: White-label community management platform with gamification, Web3 rewards, PWA/mobile support, and analytics
Customers: Brands, retailers, sports federations, NGOs, Web3 projects, and events
Headquarters: Zug, Switzerland
Funding: Pre-seed / early funding (May 2023) with investor participation from Farfetch and Outlier Ventures
Customer acquisition, community engagement, retention and monetization through branded community experiences.
2022
Community software / digital engagement
Investor participation reported; exact round amount not disclosed in provided evidence
“Farfetch and Outlier Ventures participated in the company's pre-seed / early funding”