
CustomerSuccessBox is an ‘Actionable’ customer success platform which helps B2B Sass companies reduce, churn and grow their recurring revenue. It applies Artificial Intelligence (AI) to automate customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain customers, drive, upsell and improve Monthly Recurring Revenue (MRR) and Life-time Value (LTV) for SaaS businesses.

CustomerSuccessBox is an ‘Actionable’ customer success platform which helps B2B Sass companies reduce, churn and grow their recurring revenue. It applies Artificial Intelligence (AI) to automate customer onboarding, product usage analysis and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain customers, drive, upsell and improve Monthly Recurring Revenue (MRR) and Life-time Value (LTV) for SaaS businesses.
Product: AI-driven customer success platform for B2B SaaS
Founders: Puneet Kataria and Amritpal Singh
HQ: San Francisco, California, United States
Funding: $1.0M seed (Mar 2018)
Customer success for B2B SaaS (churn reduction, onboarding automation, usage analysis, expansion)
B2B SaaS
$1.0M
Early VC / seed round reported March 2018
“Raised seed round with participation from Axilor Ventures and Pi Ventures”