
Customers.ai provides a website visitor identification and remarketing platform designed to help marketers and sales professionals at mid-market businesses identify high-intent customers. The platform aims to outperform traditional digital advertising channels by 10-100x. It offers solutions for lead generation, sales, retention, and engagement through AI-powered email tools, chatbots, and more. Customers.ai is a well-funded Boston-based startup with a mission to become a marketing software unicorn, backed by a proven executive team. The company claims its visitor identification accuracy is 65%-85%, significantly higher than most competitors which are 70-95% wrong. This accuracy leads to higher revenue per identified visitor, greater incremental lift in revenue, and fewer spam reports. Customers.ai is an official Meta Business Partner and integrates with platforms like Shopify, Klaviyo, and Google Ads. Their business model includes subscription plans for advertisers and email marketers, with pricing starting at $199/month plus identifier visitor fees.

Customers.ai provides a website visitor identification and remarketing platform designed to help marketers and sales professionals at mid-market businesses identify high-intent customers. The platform aims to outperform traditional digital advertising channels by 10-100x. It offers solutions for lead generation, sales, retention, and engagement through AI-powered email tools, chatbots, and more. Customers.ai is a well-funded Boston-based startup with a mission to become a marketing software unicorn, backed by a proven executive team. The company claims its visitor identification accuracy is 65%-85%, significantly higher than most competitors which are 70-95% wrong. This accuracy leads to higher revenue per identified visitor, greater incremental lift in revenue, and fewer spam reports. Customers.ai is an official Meta Business Partner and integrates with platforms like Shopify, Klaviyo, and Google Ads. Their business model includes subscription plans for advertisers and email marketers, with pricing starting at $199/month plus identifier visitor fees.
Headquarters: Boston, Massachusetts
Founded: 2018
Founder & CEO: Larry Kim
Core product: Website visitor identification and AI-powered outbound sales/email automation
Recent funding: Series A announced Apr 5, 2023
Lead generation, visitor identification, data enrichment, and outbound sales/email automation for ecommerce and B2C/B2B businesses.
2018
Marketing technology / Sales automation
Round closed Apr 5, 2023; reported participation from New York Angels and Beyond Angel Network.
“Backed by venture and angel investors including ScOp Venture Capital, New York Angels, and Beyond Angel Network”