
Crush Bank is an award-winning AI system designed to speed access to company and IT support information through a client-specific private data lake. Built with business-grade AI from IBM watsonx, Crush Bank dramatically cuts the time spent searching for answers. Managed Service Providers (MSPs) and corporate service desks benefit from reduced escalations and enhanced data quality. Additionally, business users can get the answers they need quickly, and new employees get up to speed faster. All facilitated by Crush Bank’s robust capabilities.

Crush Bank is an award-winning AI system designed to speed access to company and IT support information through a client-specific private data lake. Built with business-grade AI from IBM watsonx, Crush Bank dramatically cuts the time spent searching for answers. Managed Service Providers (MSPs) and corporate service desks benefit from reduced escalations and enhanced data quality. Additionally, business users can get the answers they need quickly, and new employees get up to speed faster. All facilitated by Crush Bank’s robust capabilities.
What they do: AI-driven knowledge management and ticket automation for IT service desks and MSPs
Tech: Builds client-specific private data lakehouses using IBM watsonx
Customers: Managed Service Providers (MSPs) and corporate IT help desks
Funding: $5.5M Series A (Jul 2022); prior investor David Bellini
Headcount: 13 employees
IT help-desk knowledge management and automation for MSPs and enterprise service desks.
2014
Enterprise software; IT service management / knowledge management
$5,500,000
Round closed June 2022; announced July 12, 2022
Initial/round-one investment announced September 2020