Crescendo
Combining AI and human expertise to deliver top-quality customer experience
HQRemote
Team Size3000
Open JobsUnknown
Total Funding-
Latest Fundraiselast year
Combining AI and human expertise to deliver top-quality customer experience
Core offering: AI-native customer experience platform combining auto-tuning AI assistants with human-in-the-loop CX experts
Commercial model: Outcome-focused / performance-guaranteed CX engagements
Recent financing: Series C announced Oct 2, 2024, totaling $50M led by General Catalyst
Founders: Anand Chandrasekaran, Andy Lee, Matt Price, Dr. Slava Zhakov
Customer experience and contact center operations
Customer experience / Contact center software and services
USD 50,000,000
Round reported to include Celesta Capital, Alorica and strategic angel investors; announcement coincided with acquisition of PartnerHero.
“Led by General Catalyst; participation from strategic and sector-aligned investors (Celesta Capital, Alorica)”