
ConciergeBot is an AI-powered virtual concierge platform specializing in conversational AI for the travel, hospitality, and healthcare industries. The platform offers chatbots and voice assistants for SMS, WhatsApp, and web, enabling contactless check-in, in-stay support, and check-out without requiring app downloads or logins. For events, ConciergeBot engages attendees before, during, and after the conference by providing answers to common questions, assisting with event details, and facilitating post-event communication. The company aims to build the next generation of AI-driven conversational assistants, enhancing guest and customer experiences through intelligent, automated communication.

ConciergeBot is an AI-powered virtual concierge platform specializing in conversational AI for the travel, hospitality, and healthcare industries. The platform offers chatbots and voice assistants for SMS, WhatsApp, and web, enabling contactless check-in, in-stay support, and check-out without requiring app downloads or logins. For events, ConciergeBot engages attendees before, during, and after the conference by providing answers to common questions, assisting with event details, and facilitating post-event communication. The company aims to build the next generation of AI-driven conversational assistants, enhancing guest and customer experiences through intelligent, automated communication.
What they do: AI-powered virtual concierge for hotels, vacation rentals and events (SMS, WhatsApp, voice, web)
Founder / CEO: James Silva
Product strengths: 24/7 contactless guest support (check‑in, in‑stay, check‑out) plus analytics on guest preferences
Funding signal: Seed-stage; Inicio Ventures listed as investor (Jan 2022, Early VC)
Travel and hospitality (hotels, vacation rentals); also positioned for events and healthcare use cases.
2017
Travel & Hospitality
Crunchbase lists ConciergeBot as having one funding round (Seed).
Dealroom entry lists Inicio Ventures associated with an Early VC round in Jan 2022 (amount not disclosed in excerpt).
“Inicio Ventures (Early VC, Jan 2022)”