
Command AI offers an AI-powered user assistance platform designed for product, growth, and customer experience teams. Their platform aims to help users by providing AI-guided nudges and an AI support agent. Key products include Nudges (like AI-guided nudges, product tours, surveys, announcements, checklists, in-app help, and spotlight search) and Copilot (an AI support agent with features like generative-first AI, ingest APIs, and co-browsing). Command AI emphasizes a non-annoying user experience, focusing on proactive and responsive guidance. The company has been acquired by Amplitude. They are compliant with GDPR and HIPAA and hold SOC 2 Type II certification.

Command AI offers an AI-powered user assistance platform designed for product, growth, and customer experience teams. Their platform aims to help users by providing AI-guided nudges and an AI support agent. Key products include Nudges (like AI-guided nudges, product tours, surveys, announcements, checklists, in-app help, and spotlight search) and Copilot (an AI support agent with features like generative-first AI, ingest APIs, and co-browsing). Command AI emphasizes a non-annoying user experience, focusing on proactive and responsive guidance. The company has been acquired by Amplitude. They are compliant with GDPR and HIPAA and hold SOC 2 Type II certification.
Product: AI-powered in-app user assistance (nudges, Copilot support agent, in-app search, co-browse)
Founded: 2020
Founders: James Evans, Richard Freling, Vinay Ayyala
Funding (pre-acquisition): $23.8M (seed + Series A)
Acquisition: Acquired by Amplitude (announced Oct 2024)
In-product user assistance, onboarding, support automation, and user engagement
2020
SaaS / Developer & Product Tools
$4.8M
Announced Aug 8, 2021; participation from YC, BoxGroup, and angels
$19M
Announced Apr 28, 2022