Clyde
Clyde is an ownership enrichment platform that helps merchants manage warranties, registrations, and issue resolutions to build long-lasting relationships with their customers. Their platform offers extended warranties, product registration, and global shipping protection with tracking from a single integration. Clyde utilizes AI-based pricing and dynamic product recommendations to increase conversions and revenue. They integrate with major e-commerce platforms and offer seamless API/SDK solutions. Clyde also facilitates customer-friendly claims with instant payouts and boasts a high Net Promoter Score (NPS) of +65 and is ranked #1 on TrustPilot.
Clyde
Clyde is an ownership enrichment platform that helps merchants manage warranties, registrations, and issue resolutions to build long-lasting relationships with their customers. Their platform offers extended warranties, product registration, and global shipping protection with tracking from a single integration. Clyde utilizes AI-based pricing and dynamic product recommendations to increase conversions and revenue. They integrate with major e-commerce platforms and offer seamless API/SDK solutions. Clyde also facilitates customer-friendly claims with instant payouts and boasts a high Net Promoter Score (NPS) of +65 and is ranked #1 on TrustPilot.
TL;DR
What: Ownership-enrichment/product-protection platform for e-commerce merchants (extended warranties, product registration, shipping protection, claims).
Integrations: Embeddable via API/SDK with major e-commerce platforms (Shopify, Magento, Salesforce, BigCommerce).
Compliance & claims: Operates a licensed claims administration platform; has a partnership with Asurion and earned SOC 2 Type II attestation (audit period June 2021–June 2022).
Funding: Raised $14M Series A (May 11, 2020, led by Spark Capital) and announced $41M in new funding Oct 19, 2021 (includes $25M Series B led by Headline + $16M working capital).
Founding: Founded in 2017 by Brandon Gell.
Company Overview
Problem Domain
Post-purchase product protection and ownership friction (warranty enrollment/registration, claims handling, and shipping protection) for e-commerce merchants and their customers.
Founded
2017
Industry
E-commerce; Insurtech
Tech Stack
Funding Track Record
$14,000,000
Participation reported from Crosslink, RRE, Rea Sea Ventures and others.
$25,000,000 (Series B) + $16,000,000 working capital; $41,000,000 announced
Round participation included Vulcan, Spark Capital, and Crosslink; includes $16M in working capital in addition to Series B equity.
Investor Signal
“Backed by Headline and Spark Capital, with participation from Vulcan and Crosslink.”