Classihy
Classihy offers a 100% automated and customized customer satisfaction software designed to meet specific business needs. Unlike off-the-shelf solutions, Classihy allows companies to tailor surveys and dashboards to their unique processes and branding, without lengthy setup times or prohibitive costs. The platform features tailored-made survey design with multi-channel support and advanced logic, a full analytics dashboard for various management levels with key metrics like CSI, CSAT, NPS, and sentiment analysis powered by AI. It also includes automatic review analysis with AI for easier data interpretation, complaint management with customizable workflows, and tools for employee feedback and performance tracking. Classihy serves industries such as F&B, Real Estate, and Automotive, with clients typically achieving a 99% survey conclusion rate and significant improvements in response rates and complaint resolution times. Their business model appears to be SaaS with potential for customization and integration services.
Classihy
Classihy offers a 100% automated and customized customer satisfaction software designed to meet specific business needs. Unlike off-the-shelf solutions, Classihy allows companies to tailor surveys and dashboards to their unique processes and branding, without lengthy setup times or prohibitive costs. The platform features tailored-made survey design with multi-channel support and advanced logic, a full analytics dashboard for various management levels with key metrics like CSI, CSAT, NPS, and sentiment analysis powered by AI. It also includes automatic review analysis with AI for easier data interpretation, complaint management with customizable workflows, and tools for employee feedback and performance tracking. Classihy serves industries such as F&B, Real Estate, and Automotive, with clients typically achieving a 99% survey conclusion rate and significant improvements in response rates and complaint resolution times. Their business model appears to be SaaS with potential for customization and integration services.
TL;DR
Product: Automated, customizable customer satisfaction SaaS with AI-driven analytics, multi-channel surveys, complaint management, and employee feedback tools
Customers / Industries: Serves F&B, Real Estate, and Automotive
Team size: 2 employees
Funding: No recorded funding; total funding reported as 0.00 USD
Company Overview
Problem Domain
Customer satisfaction measurement and complaint/feedback management for service industries
Industry
SaaS / Customer Experience
Funding Track Record
Total Funding: 0.00 USD