Citibot
Citibot is a technology company specializing in AI-powered communication solutions for local governments. Their platform utilizes generative AI to create efficient and inclusive interactions between government agencies and residents through smart text messaging, web chat, and interactive alerts. The company emphasizes responsible AI use and offers multilingual support, allowing communication in 71 languages. Citibot's key products include Text Chat, Web Chat, and Text Alerts, all designed to provide instant answers, facilitate service requests, and deliver real-time updates. They differentiate themselves by offering a 24/7 accessible, app-free solution that pulls information directly from a government's website, ensuring up-to-date data. Citibot has been recognized for its innovation, being named to the GovTech 100 list for six consecutive years, indicating strong market position and traction within the government technology sector.
Citibot
Citibot is a technology company specializing in AI-powered communication solutions for local governments. Their platform utilizes generative AI to create efficient and inclusive interactions between government agencies and residents through smart text messaging, web chat, and interactive alerts. The company emphasizes responsible AI use and offers multilingual support, allowing communication in 71 languages. Citibot's key products include Text Chat, Web Chat, and Text Alerts, all designed to provide instant answers, facilitate service requests, and deliver real-time updates. They differentiate themselves by offering a 24/7 accessible, app-free solution that pulls information directly from a government's website, ensuring up-to-date data. Citibot has been recognized for its innovation, being named to the GovTech 100 list for six consecutive years, indicating strong market position and traction within the government technology sector.
TL;DR
Sector: GovTech — AI-powered resident communications
Headquarters: Charleston, South Carolina
Founded: 2016
Products: Text Chat, Web Chat, Text Alerts, AI voice/WhatsApp integrations
Multilingual support: Supports 71–75+ languages
Recent funding: Seed round announced Apr 12, 2024
Company Overview
Problem Domain
Improving communication and service delivery between local governments and residents through automated, AI-driven channels.
Founded
2016
Industry
Government technology
Tech Stack
Funding Track Record
~$994K
Seed round announced Apr 12, 2024
Investor Signal
“CivStart; regional investors such as Charleston Angel Partners and South Carolina Research Authority listed as backers”