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Chatalytic
Chatalytic uses machine learning to help B2C brands get actionable insights from customer conversations in chat, voice, email, social survey and SMS. Measuring the performance of conversational…
Chatalytic
Chatalytic uses machine learning to help B2C brands get actionable insights from customer conversations in chat, voice, email, social survey and SMS. Measuring the performance of conversational…
TL;DR
What they do: Conversational analytics platform that extracts insights from chat, voice, email, social survey and SMS for B2C brands and retailers.
Product focus: Chatalytic Conversational Analytics (CA) suite for dashboards, engagement/conversion tracking and vendor performance measurement.
Founder: Jordan Winawer
Funding (publicly available): No clear funding record found on searched sources
Company Overview
Problem Domain
Conversational analytics for customer interactions across multiple messaging and voice platforms.
Industry
Analytics / Martech