
Buenno offers an intelligent survey tool designed to enhance customer experience across all stages of the customer journey. The platform focuses on increasing response rates through personalized and intelligent survey invitations, leading to deeper insights. Its AI-powered reporting and alarm system simplifies the conversion of data into actionable insights, enabling businesses to react quickly to changes. Buenno also facilitates the enrichment of customer data by integrating with platforms like CDPs, which in turn improves marketing automation and ROI. The service includes survey design and distribution support, with pricing starting at €249/month.

Buenno offers an intelligent survey tool designed to enhance customer experience across all stages of the customer journey. The platform focuses on increasing response rates through personalized and intelligent survey invitations, leading to deeper insights. Its AI-powered reporting and alarm system simplifies the conversion of data into actionable insights, enabling businesses to react quickly to changes. Buenno also facilitates the enrichment of customer data by integrating with platforms like CDPs, which in turn improves marketing automation and ROI. The service includes survey design and distribution support, with pricing starting at €249/month.
Headquarters: Helsinki, Finland (office in Tampere)
Product: AI-enabled mobile customer experience and survey platform
Seed funding: €300k (announced 2022)
Founders: Aaku Asujamaa (CEO, co-founder); Sami Pääkkönen (Growth Director, co-founder)
Team size (reported): 8 employees
Customer experience measurement and mobile surveys
Customer experience / Market research / SaaS
€300,000
Round reported to include Gorilla Capital and a group of growth entrepreneurs; announced to accelerate growth and product development.
“Gorilla Capital participated in the company's €300k seed round”