Broadly
Broadly is an AI-powered customer engagement platform designed for local businesses to enhance their online reputation and customer interactions. The platform offers a suite of tools including AI Web Chat for 24/7 customer assistance, automated Review Management to build credibility, and Customer Engagement features for timely SMS and email communication. Broadly aims to help businesses attract more customers by improving search visibility and managing online listings, convert more leads through instant web engagement and SMS communication, and retain customers via unified messaging and targeted campaigns. The company boasts over 6,000 local business clients and has been recognized as Vendor of the Year by Neighborly franchises for four consecutive years. Its business model is primarily SaaS with various pricing tiers catering to different business needs, including add-ons for enhanced services like Social Media Pro and website development.
Broadly
Broadly is an AI-powered customer engagement platform designed for local businesses to enhance their online reputation and customer interactions. The platform offers a suite of tools including AI Web Chat for 24/7 customer assistance, automated Review Management to build credibility, and Customer Engagement features for timely SMS and email communication. Broadly aims to help businesses attract more customers by improving search visibility and managing online listings, convert more leads through instant web engagement and SMS communication, and retain customers via unified messaging and targeted campaigns. The company boasts over 6,000 local business clients and has been recognized as Vendor of the Year by Neighborly franchises for four consecutive years. Its business model is primarily SaaS with various pricing tiers catering to different business needs, including add-ons for enhanced services like Social Media Pro and website development.