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Bright Pattern
Bright Pattern is a leading omnichannel contact center software provider offering a cloud-based platform with embedded AI for midsize and enterprise companies. Their product suite includes Contact…
Bright Pattern
Bright Pattern is a leading omnichannel contact center software provider offering a cloud-based platform with embedded AI for midsize and enterprise companies. Their product suite includes Contact…
TL;DR
Product: AI-powered omnichannel cloud contact center platform (CCaaS) supporting voice, chat, email, video, messaging, bots, WFM, and analytics
Customers: 500+ referenceable customers across ~26–30 countries
Founding year: 2010
Headquarters: San Bruno / Pleasanton (San Francisco Bay Area), California
Recent funding signal: Last disclosed round: Series A (Jan 1, 2016)