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Brand Embassy
NiCE is a global leader in AI-powered customer service automation solutions. They provide a comprehensive platform, CXone Mpower, designed to automate engagements into proactive, safe, and…
Brand Embassy
NiCE is a global leader in AI-powered customer service automation solutions. They provide a comprehensive platform, CXone Mpower, designed to automate engagements into proactive, safe, and…
TL;DR
Founded: Around 2011 (launched 2012)
Product: Omnichannel cloud-based customer service / social-media care platform
Notable clients: Vodafone; Telefonica O2
Acquisition: Acquired semantic-search startup Beepl (2012)
Seed funding: $1M seed round (Feb 2014)
Outcome: brandembassy.com domain redirects to NICE
Company Overview
Problem Domain
Customer service automation and social-media customer care for brands.
Founded
2011
Industry
Customer service / SaaS
Funding Track Record
$1,000,000
February 2014 seed round; earlier investors StartupYard and Michal Nydrle exited in connection with the round.
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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