
Born Digital is an all-in-one AI platform designed to transform customer experiences and contact centers. Their AI Agents can handle customer queries, outbound calling, and automate tasks seamlessly across conversations and back-office workflows. The platform supports various use cases including customer self-service, outbound call automation, and internal support, leveraging Generative AI and advanced NLP for human-like interactions. They emphasize ease of deployment with a no-code platform, offering customization, security, and enterprise-readiness. Born Digital aims to drive efficiency and business impact through its AI-powered virtual assistants, customer insight analytics, and digital humans.

Born Digital is an all-in-one AI platform designed to transform customer experiences and contact centers. Their AI Agents can handle customer queries, outbound calling, and automate tasks seamlessly across conversations and back-office workflows. The platform supports various use cases including customer self-service, outbound call automation, and internal support, leveraging Generative AI and advanced NLP for human-like interactions. They emphasize ease of deployment with a no-code platform, offering customization, security, and enterprise-readiness. Born Digital aims to drive efficiency and business impact through its AI-powered virtual assistants, customer insight analytics, and digital humans.
What they do: Multimodal conversational AI platform (chat, voice, email, messaging) with digital humans, AI agents, and analytics for customer experience and contact centers
Headquarters: Czech Republic
Founders / leadership: Tomáš (Tomas) Malovec and Zenon Sliwka
Employee size (approx.): 50–70 employees
Funding (reported): Reported total funding: 2,890,000 USD; last funding date: 2023-12-07
Customer experience and contact-center automation using conversational and generative AI.
Artificial Intelligence / Customer Experience / Contact Center Software