
Birdie is an AI-driven feedback analytics platform that empowers customer-centric companies to transform customer feedback into actionable insights. By centralizing feedback from various sources, Birdie helps organizations identify pain points, prioritize initiatives, and enhance customer satisfaction. The platform's AI capabilities allow for real-time reporting and quantification of customer needs, leading to improved retention and reduced churn. With a focus on customer experience (CX) and product teams, Birdie positions itself as a key player in the feedback analytics market, driving growth and innovation for its clients.

Birdie is an AI-driven feedback analytics platform that empowers customer-centric companies to transform customer feedback into actionable insights. By centralizing feedback from various sources, Birdie helps organizations identify pain points, prioritize initiatives, and enhance customer satisfaction. The platform's AI capabilities allow for real-time reporting and quantification of customer needs, leading to improved retention and reduced churn. With a focus on customer experience (CX) and product teams, Birdie positions itself as a key player in the feedback analytics market, driving growth and innovation for its clients.
Product: AI-driven Voice of Customer (VoC) platform with VoC OS and Agent QA modules
Focus: Customer intelligence for CX and product teams to surface drivers of satisfaction, churn, and ROI
Founders: Patrícia Osorio, Everton Cherman, Rodrigo Pantigas
Employee count: 51
Recent funding: Last reported funding date: 2022-02-10
Customer experience (CX) feedback analytics and customer intelligence
SaaS / Customer intelligence / VoC
Crunchbase lists a seed round dated Feb 10, 2022 with listed lead investors
11.5M
Series A announced May 11, 2021
30M
Series B announced June 28, 2022; total reported raised as of this date described as $52M in coverage