
BigProfiles is an AI platform that generates predictive models for customer behavior to enhance sales acquisition, retention, and cross-selling strategies. It offers end-to-end autonomous predictive modeling, from data cleaning to real-time predictions, without requiring coding expertise. The platform connects to CRMs, prepares data, trains machine learning models, and provides predictive scores for each customer. It empowers marketing and CRM departments to implement predictive analytics independently, integrating seamlessly with existing systems. BigProfiles automates feature engineering, algorithm selection, backtesting, deployment, and real-time integrations, making MLOps accessible. It also offers multi-table modeling, auto data cleaning, auto ML, auto MLOps, scalability, and benchmarking. The company is ISO 27001 certified, GDPR compliant, and offers on-premises installation with data encryption and periodic deletion options.

BigProfiles is an AI platform that generates predictive models for customer behavior to enhance sales acquisition, retention, and cross-selling strategies. It offers end-to-end autonomous predictive modeling, from data cleaning to real-time predictions, without requiring coding expertise. The platform connects to CRMs, prepares data, trains machine learning models, and provides predictive scores for each customer. It empowers marketing and CRM departments to implement predictive analytics independently, integrating seamlessly with existing systems. BigProfiles automates feature engineering, algorithm selection, backtesting, deployment, and real-time integrations, making MLOps accessible. It also offers multi-table modeling, auto data cleaning, auto ML, auto MLOps, scalability, and benchmarking. The company is ISO 27001 certified, GDPR compliant, and offers on-premises installation with data encryption and periodic deletion options.
What they do: No-code AI platform for end-to-end predictive modeling and real-time customer propensity scoring for CRM workflows
HQ & origin: Headquartered in Rome, Italy; spun out of a PhD in Artificial Intelligence
Customers: Target enterprise customers in utilities, telecom, banking, insurance, retail and BPOs; claimed adoption by 100+ companies in 15 countries
Security & compliance: ISO 27001 certified and GDPR compliant; offers on-premises installation and data encryption
Scale & team: Approximately 29 employees
CRM-driven sales, customer acquisition, churn prevention and cross-selling using predictive analytics
SaaS / AI for CRM / Marketing analytics
700000 EUR
Seed raised after LUISS ENLABS accelerator (amount reported ~€700k)
1500000 EUR
2000000 EUR
Reported €2M round led by CDP Venture and Zest
“Raised rounds involving Italian investors and VC groups including CDP Venture, LVenture Group / Zest and Invitalia-related investors”