
Batvoice AI is a customer relationship management tool that leverages speech analytics and AI to enhance customer experience and sales. The platform offers solutions for quality monitoring and voice of the customer analysis, aiming to reduce costs, improve productivity, and increase sales. Key features include automated call evaluations, personalized skill assessments, and simplified call debriefings, all powered by proprietary AI technologies such as speech-to-text, natural language processing, and sentiment analysis. The company highlights significant client successes, including cost savings of up to €300K, a 30% reduction in call evaluation time, and an increase of €1.5M in sales. Batvoice AI integrates with existing CRM systems and is designed to be GDPR compliant.

Batvoice AI is a customer relationship management tool that leverages speech analytics and AI to enhance customer experience and sales. The platform offers solutions for quality monitoring and voice of the customer analysis, aiming to reduce costs, improve productivity, and increase sales. Key features include automated call evaluations, personalized skill assessments, and simplified call debriefings, all powered by proprietary AI technologies such as speech-to-text, natural language processing, and sentiment analysis. The company highlights significant client successes, including cost savings of up to €300K, a 30% reduction in call evaluation time, and an increase of €1.5M in sales. Batvoice AI integrates with existing CRM systems and is designed to be GDPR compliant.
Headquarters: Paris, Île-de-France, France
Founded: 2015
Core product: Speech analytics & automated quality monitoring for contact centers
Key founders: Maxime Sendorek (CEO), Eric Bolo (CTO)
Team size (reported): Around 11–20 employees
Contact center performance, quality monitoring, and customer experience analytics.
2015
AI speech analytics / Customer experience software
Listed as non-equity assistance support in company funding records
“BOOST Programs (non-equity assistance)”