Avid Ratings
Avid Ratings provides software solutions specifically for residential homebuilders, focusing on enhancing customer experience, warranty management, and home maintenance. Their key products include AvidCX, a 360-degree customer experience platform tailored for homebuilders; AvidWarranty, an AI-powered home warranty management system; and HomeKeep, a platform designed to improve post move-in experiences by reducing warranty costs and educating homebuyers. The company operates under a SaaS business model and has established significant market traction by partnering with top homebuilders and integrating with Zillow to showcase builder reviews. Avid Ratings is part of the ECI Software Solutions family, positioning itself as a leader in homebuilder customer experience technology with a strong emphasis on data-driven insights and industry-specific solutions.
Avid Ratings
Avid Ratings provides software solutions specifically for residential homebuilders, focusing on enhancing customer experience, warranty management, and home maintenance. Their key products include AvidCX, a 360-degree customer experience platform tailored for homebuilders; AvidWarranty, an AI-powered home warranty management system; and HomeKeep, a platform designed to improve post move-in experiences by reducing warranty costs and educating homebuyers. The company operates under a SaaS business model and has established significant market traction by partnering with top homebuilders and integrating with Zillow to showcase builder reviews. Avid Ratings is part of the ECI Software Solutions family, positioning itself as a leader in homebuilder customer experience technology with a strong emphasis on data-driven insights and industry-specific solutions.