
Aunoa is a company that designs advanced AI agents and conversational solutions combining generative AI and human engagement to transform customer experience and optimize processes for large enterprises. Their business model is based on providing tailored AI conversational agents and automation tools that integrate with existing CRM and customer service systems, enabling scalable, multichannel customer interactions. Key products include AI chatbots, WhatsApp marketing automation, internal helpdesk chatbots, ticketing automation, live chat platforms, dashboards, appointment management, and lead capture agents. Aunoa's technology leverages proprietary AI models, open-source LLMs, and market-leading LLMs like OpenAI, with a strong focus on data governance, security compliance (GDPR, ISO 27001, DORA, ENS), and continuous AI supervision. The company serves sectors such as eCommerce, banking, logistics, health, telco, and more, with clients including GLS, PcComponentes, Dominion, and Wottan Motor. They emphasize rapid implementation, personalized solutions, and ongoing support, positioning themselves as a technology partner for enterprises seeking to enhance customer engagement and operational efficiency through AI-driven automation.

Aunoa is a company that designs advanced AI agents and conversational solutions combining generative AI and human engagement to transform customer experience and optimize processes for large enterprises. Their business model is based on providing tailored AI conversational agents and automation tools that integrate with existing CRM and customer service systems, enabling scalable, multichannel customer interactions. Key products include AI chatbots, WhatsApp marketing automation, internal helpdesk chatbots, ticketing automation, live chat platforms, dashboards, appointment management, and lead capture agents. Aunoa's technology leverages proprietary AI models, open-source LLMs, and market-leading LLMs like OpenAI, with a strong focus on data governance, security compliance (GDPR, ISO 27001, DORA, ENS), and continuous AI supervision. The company serves sectors such as eCommerce, banking, logistics, health, telco, and more, with clients including GLS, PcComponentes, Dominion, and Wottan Motor. They emphasize rapid implementation, personalized solutions, and ongoing support, positioning themselves as a technology partner for enterprises seeking to enhance customer engagement and operational efficiency through AI-driven automation.
What they do: Build enterprise conversational AI agents and multichannel chatbots for customer service, sales and automation
Headquarters: Valencia, Spain
Founded: 2019
Team size: 31 employees
Recent funding: Non-equity assistance round on 2024-01-27
Enterprise customer experience, conversational automation, and process optimization for sectors like eCommerce, logistics, banking, health and telecom.
2019
Artificial Intelligence / Conversational AI
Listed as Non-equity Assistance round
“Raised rounds supported by public and venture investors including ENISA, BIND Open Innovation and programs/funds such as Eoniq.fund, GoHub Ventures and others”