
Astound is an enterprise software company that develops an AI platform for employee service. The Astound AI platform uses machine learning and natural language processing to automate IT and HR service and support. Astound is the only company to automate the entire lifecycle of service requests, reducing resolution time and improving work life. Astound has partnered with leading workflow platform providers like ServiceNow and Atlassian plus managed service providers like Infosys to deliver deep integrations with IT service management, HR case management, knowledge management, Customer Service Management (CSM), and social collaboration solutions.

Astound is an enterprise software company that develops an AI platform for employee service. The Astound AI platform uses machine learning and natural language processing to automate IT and HR service and support. Astound is the only company to automate the entire lifecycle of service requests, reducing resolution time and improving work life. Astound has partnered with leading workflow platform providers like ServiceNow and Atlassian plus managed service providers like Infosys to deliver deep integrations with IT service management, HR case management, knowledge management, Customer Service Management (CSM), and social collaboration solutions.
Business: AI platform to automate employee service (IT and HR help-desk workflows)
Founded: 2016
Total funding: USD 27,000,000
Notable round: USD 15.5M Series B led by March Capital (Apr 23, 2019)
Status noted in sources: Closed (per Crunchbase)
Employee service automation (IT service management, HR case management, knowledge management, customer service management, social collaboration).
2016
Enterprise software, AI
USD 11,500,000
USD 15,500,000
Round reported to bring total raised to USD 27M
“Investors across rounds included Vertex Ventures US, Pelion Venture Partners, March Capital, Slack (Slack Fund)”