APD Global Research
APD Global Research is a disruptive technology company focused on customer engagement, feedback, and behavioral compliance within the automotive and aviation sectors. Since 2003, they have provided connected intelligence to measure the impact of customer engagement and supplier management on retention, recommendations, and loyalty. Their platforms offer real-time insights into customer experience, brand sentiment, and compliance. Key products include Voice.360 for customer feedback, Compliance.360 for intermediary conduct, Retention.360 for OEM customer movement, Sentiments.360 for AI-driven feedback analysis, Broker.360 tailored for brokers, Talkback.360 for agile customer communication, Flightrax.360 for airline passenger satisfaction, and Retrospect.360 for deep learning insights from existing data. APD operates in 52 countries across 26 languages, with a notable client base including major automotive and leasing companies.
APD Global Research
APD Global Research is a disruptive technology company focused on customer engagement, feedback, and behavioral compliance within the automotive and aviation sectors. Since 2003, they have provided connected intelligence to measure the impact of customer engagement and supplier management on retention, recommendations, and loyalty. Their platforms offer real-time insights into customer experience, brand sentiment, and compliance. Key products include Voice.360 for customer feedback, Compliance.360 for intermediary conduct, Retention.360 for OEM customer movement, Sentiments.360 for AI-driven feedback analysis, Broker.360 tailored for brokers, Talkback.360 for agile customer communication, Flightrax.360 for airline passenger satisfaction, and Retrospect.360 for deep learning insights from existing data. APD operates in 52 countries across 26 languages, with a notable client base including major automotive and leasing companies.