
Airwave is an AI toolbox designed for technicians in field services, aiming to improve efficiency and accuracy. Its platform includes 'Ask Jarvis,' an AI-powered sidekick for technical and business questions; 'Tribal Knowledge Library' for capturing and cataloging communications; 'Push-to-Talk' for real-time company communications and recognition; and 'Integrations' for automating tasks via voice commands. Airwave emphasizes private AI to protect technician know-how, making it cost-effective and a solution for industries facing skilled labor shortages. The company claims significant improvements for its users, including a 163% increase in revenue per technician, 3x faster resolution times, and 60% faster onboarding for new hires. Its business model appears to be a SaaS subscription service with tiered pricing for individual, team, and business plans.

Airwave is an AI toolbox designed for technicians in field services, aiming to improve efficiency and accuracy. Its platform includes 'Ask Jarvis,' an AI-powered sidekick for technical and business questions; 'Tribal Knowledge Library' for capturing and cataloging communications; 'Push-to-Talk' for real-time company communications and recognition; and 'Integrations' for automating tasks via voice commands. Airwave emphasizes private AI to protect technician know-how, making it cost-effective and a solution for industries facing skilled labor shortages. The company claims significant improvements for its users, including a 163% increase in revenue per technician, 3x faster resolution times, and 60% faster onboarding for new hires. Its business model appears to be a SaaS subscription service with tiered pricing for individual, team, and business plans.
Product: Field intelligence platform for technicians using wearables with private on-device AI
Founded: 2022
Employees: 11
Funding: $3.1M pre-seed (announced Feb 28, 2024)
Field service efficiency, knowledge capture, and training for technicians using wearables
2022
Field intelligence / Field service software
3100000.00
Reported participation from High Alpha and Flybridge
“Cortical Ventures led pre-seed with participation from High Alpha and Flybridge”