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Airkit
Airkit.ai provides AI agents for e-commerce businesses, capable of resolving over 90% of customer inquiries instantly and 24/7. These AI agents are designed to go beyond basic FAQ bots, offering…
Airkit
Airkit.ai provides AI agents for e-commerce businesses, capable of resolving over 90% of customer inquiries instantly and 24/7. These AI agents are designed to go beyond basic FAQ bots, offering…
TL;DR
Acquired: Acquired by Salesforce (announced Sep/Oct 2023)
Product: Low-code platform for customer-facing digital experiences; rebranded Airkit.ai for GPT-4–based AI customer service agents
Founders: Adam Evans and Stephen Ehikian
Total funding: $68M reported
Headquarters: Redwood City, California
Company Overview
Problem Domain
Customer experience and customer service automation for e-commerce and digital channels.
Founded
2017
Industry
Customer experience / Customer service software
Tech Stack
Funding Track Record
$40M
Reported Series B in May 2021 for ~$40M
$28M
Reported launch/earlier funding of ~$28M
Investor Signal
“Accel and Salesforce Ventures listed among investors”
Founders
What we do
Join the Team
Startup jobs. A lot of them.
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