
AIPEX provides a 3-in-1 AI platform for guest engagement in the hospitality sector, specifically for hotels and vacation rentals. Their AI-powered solution operates across three main channels: guest phones, in-property devices (like Amazon Echo), and AI-enabled messaging. This allows properties to offer a self-service virtual concierge experience, enabling guests to ask questions, receive personalized information, and manage tasks like check-outs. The platform also facilitates upsells and repeat bookings by identifying gaps between reservations and promoting offers. Key benefits include saving staff time by automating responses and reducing inbound calls, delighting guests with personalized greetings and curated content, and driving revenue through increased bookings. AIPEX integrates with property management systems (PMS) and offers a tiered subscription model, including a free option for up to 5 properties. They claim to have facilitated over 1.69 million curated answers and serve over 19,500 properties.

AIPEX provides a 3-in-1 AI platform for guest engagement in the hospitality sector, specifically for hotels and vacation rentals. Their AI-powered solution operates across three main channels: guest phones, in-property devices (like Amazon Echo), and AI-enabled messaging. This allows properties to offer a self-service virtual concierge experience, enabling guests to ask questions, receive personalized information, and manage tasks like check-outs. The platform also facilitates upsells and repeat bookings by identifying gaps between reservations and promoting offers. Key benefits include saving staff time by automating responses and reducing inbound calls, delighting guests with personalized greetings and curated content, and driving revenue through increased bookings. AIPEX integrates with property management systems (PMS) and offers a tiered subscription model, including a free option for up to 5 properties. They claim to have facilitated over 1.69 million curated answers and serve over 19,500 properties.
Product: AI-powered guest engagement platform (in-property devices, mobile AI concierge, AI messaging)
Customers: Hotels and short-term/vacation rental properties
Business model: Tiered subscription (includes a free tier for up to 5 properties)
Integrations: Integrates with property management systems (Guesty, Hostfully, OwnerRez, Escapia)
Hospitality guest engagement and operations automation for hotels and short-term rentals
SaaS, AI, Hospitality
810000.00
Last funding date recorded in evidence