
Aiden is an AI assistant designed to revolutionize and automate property management for residential real estate. It aims to create harmony and increase revenue through automated communication and inquiry processing, operating intuitively, effortlessly, and 24/7. The platform enhances tenant and owner satisfaction by providing human-like conversations and real-time, precise answers across multiple channels like WhatsApp, email, and phone, in various languages. Aiden automates workflows by analyzing inquiries and data, suggesting next steps, and handling implementation with a single click, all while allowing managers to maintain control. It also offers automated ticket tracking and updates. Key benefits include a 90% reduction in tenant calls, 50% of inquiries resolved without manager intervention, and over 8 hours saved per week per property manager. Aiden integrates seamlessly with Property Management Systems (PMS), CRMs, and other software, ensuring data absolute security with DSGVO compliance and European-based servers. The company was founded by Kasia Szmurlo-Sirbu, former COO of a private equity firm with extensive real estate experience, and Nick Scheynen, a digital products and technology expert.

Aiden is an AI assistant designed to revolutionize and automate property management for residential real estate. It aims to create harmony and increase revenue through automated communication and inquiry processing, operating intuitively, effortlessly, and 24/7. The platform enhances tenant and owner satisfaction by providing human-like conversations and real-time, precise answers across multiple channels like WhatsApp, email, and phone, in various languages. Aiden automates workflows by analyzing inquiries and data, suggesting next steps, and handling implementation with a single click, all while allowing managers to maintain control. It also offers automated ticket tracking and updates. Key benefits include a 90% reduction in tenant calls, 50% of inquiries resolved without manager intervention, and over 8 hours saved per week per property manager. Aiden integrates seamlessly with Property Management Systems (PMS), CRMs, and other software, ensuring data absolute security with DSGVO compliance and European-based servers. The company was founded by Kasia Szmurlo-Sirbu, former COO of a private equity firm with extensive real estate experience, and Nick Scheynen, a digital products and technology expert.
Product: AI assistant that automates tenant and owner communications and request handling for property managers
Channels: Multilingual, multi-channel support (WhatsApp, email, phone) with automated ticketing and tracking
Customer impact (claims): Up to 90% fewer phone calls; ~50% of requests resolved automatically; 8+ hours saved per week per property manager
Founders: Katarzyna (Kasia) Szmurlo-Sirbu (Founder & CEO) and Nick Scheynen (Founder & CPTO)
Property management communication and request handling for residential real estate
Proptech / Real estate software
110000.00