
Alhena is where AI meets ROI for online businesses. 100% hallucination free, Alhena drives conversions and saves costs Accurate AI Support You Can Trust : Scale customer support with best-in-class AI solution and human expertise. Accurate answers and seamless integration with a variety of tools for a unified, cross-platform user experience. Helix offers a top-notch support solution for Discord, Telegram, and Twitter communities. Advanced AI: Learns from documents, wikis, and chats for accurate responses; compatible with Discord and websites. Community Engagement: Incentivizes experts to address support tickets, enhancing engagement and efficiency. Unified Ticketing: Centralizes support ticket management across Discord, Telegram, websites & Emails.

Alhena is where AI meets ROI for online businesses. 100% hallucination free, Alhena drives conversions and saves costs Accurate AI Support You Can Trust : Scale customer support with best-in-class AI solution and human expertise. Accurate answers and seamless integration with a variety of tools for a unified, cross-platform user experience. Helix offers a top-notch support solution for Discord, Telegram, and Twitter communities. Advanced AI: Learns from documents, wikis, and chats for accurate responses; compatible with Discord and websites. Community Engagement: Incentivizes experts to address support tickets, enhancing engagement and efficiency. Unified Ticketing: Centralizes support ticket management across Discord, Telegram, websites & Emails.
What they do: Hallucination-free generative AI agents for e-commerce and customer experience (shopping assistant, support assistant, agent assist, analytics).
Founders: Ashu Dubey (CEO & Co‑Founder) and Nagendra Kumar (CTO & Co‑Founder).
Funding: Seed: USD 4.9M announced 2023-09-05, led by Slow Ventures.
Positioning: Focus on reducing support costs and improving online conversions with verified/brand‑grounded responses ('zero hallucination').
Customer experience automation and e-commerce conversion/support automation.
2022
E‑commerce / Customer Experience SaaS / Conversational AI
USD 4.9M
Seed round announced 2023-09-05; participation reported from 6th Man Ventures, South Park Commons, The Spartan Group, Script Capital, CoinShares, Krust Group and angel investors.
Crunchbase lists an earlier round dated 2022-12-05; amount and stage not disclosed on accessed page.
“Backed by a syndicate led by Slow Ventures with participation from 6th Man Ventures, South Park Commons, The Spartan Group, Script Capital, CoinShares, Krust Group and angel investors; advisors listed include industry executives.”