
Actionable is a company specializing in the predictive analysis of customer satisfaction using AI. Their platform enables businesses to consistently predict customer satisfaction across their entire customer base daily. By analyzing data throughout the customer journey, Actionable identifies unique satisfaction drivers tailored to each business and provides real-time analytics and insights. The platform offers over 130 connectors for seamless integration with CRM, ticketing, accounting, and analytics tools, ensuring a comprehensive view of customer interactions. Actionable aims to transform customer satisfaction measurement into a continuous, precise, and actionable process, empowering businesses to proactively mitigate risks and identify opportunities for growth. They have successfully raised €2M in pre-seed funding to further develop their AI capabilities and expand their team with AI experts.

Actionable is a company specializing in the predictive analysis of customer satisfaction using AI. Their platform enables businesses to consistently predict customer satisfaction across their entire customer base daily. By analyzing data throughout the customer journey, Actionable identifies unique satisfaction drivers tailored to each business and provides real-time analytics and insights. The platform offers over 130 connectors for seamless integration with CRM, ticketing, accounting, and analytics tools, ensuring a comprehensive view of customer interactions. Actionable aims to transform customer satisfaction measurement into a continuous, precise, and actionable process, empowering businesses to proactively mitigate risks and identify opportunities for growth. They have successfully raised €2M in pre-seed funding to further develop their AI capabilities and expand their team with AI experts.
What they do: AI platform that predicts customer satisfaction in real time and identifies tailored satisfaction drivers
HQ: Nancy, Lorraine, France
Funding: Pre-Seed closed Sep 10, 2024
Team size: 26 employees
Customer experience / customer satisfaction prediction and analytics
SaaS, Customer Experience Analytics
2200000.00
Round listed with eight investors; individual recent investors named include Xavier Mariani and Emilien Eychenne.
“Axeleo Capital leading a Pre-Seed round indicates early-stage venture interest”