
8SELECT offers the Human Experience Platform (8.HX), a SaaS solution designed for e-commerce businesses to enhance customer experience and drive sales. The platform allows online retailers to integrate human expertise and personal recommendations into their customer journeys, mimicking the in-store experience. Key features include AI-powered and human-curated product recommendations, outfit suggestions, and cross-selling capabilities. The platform aims to increase customer retention, boost average order value by up to 39%, reduce returns, and improve conversion rates. It integrates seamlessly with online shops via API and plugins, providing a backend for managing experts, business rules, and performance tracking. 8SELECT emphasizes combining personal advice with AI and automation to create unique shopping experiences and build stronger customer relationships.

8SELECT offers the Human Experience Platform (8.HX), a SaaS solution designed for e-commerce businesses to enhance customer experience and drive sales. The platform allows online retailers to integrate human expertise and personal recommendations into their customer journeys, mimicking the in-store experience. Key features include AI-powered and human-curated product recommendations, outfit suggestions, and cross-selling capabilities. The platform aims to increase customer retention, boost average order value by up to 39%, reduce returns, and improve conversion rates. It integrates seamlessly with online shops via API and plugins, providing a backend for managing experts, business rules, and performance tracking. 8SELECT emphasizes combining personal advice with AI and automation to create unique shopping experiences and build stronger customer relationships.
Product: 8.HX Human Experience Platform — B2B SaaS that adds human-curated and AI-driven product recommendations to e-commerce touchpoints
Founded / HQ: 2013; Regensburg, Bavaria, Germany
Business focus: Curated shopping / personalized recommendations to boost conversion, retention, and average order value
Funding: Total listed: 1,540,000.00 USD; last listed round: Non-equity Assistance (Sep 5, 2019) led by SAP.iO
Team size (reported): 9 employees
Curated shopping and personalized product recommendations for e-commerce merchants
2013
B2B e-commerce SaaS
Investors listed for this round include Enjoyventure Management and KfW
Last listed round; described as Non-equity Assistance
“Investors include SAP.iO, KfW, and Enjoyventure Management”