Writer is where the world’s leading enterprises orchestrate AI-powered work. With Writer’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by Writer’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with Writer.
Founded in 2020, Writer delivers unmatched ROI for hundreds of customers like Accenture, Intuit, Mars, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others. Learn more at writer.com
Writer is where the world’s leading enterprises orchestrate AI-powered work. With Writer’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by Writer’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with Writer.
Founded in 2020, Writer delivers unmatched ROI for hundreds of customers like Accenture, Intuit, Mars, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others. Learn more at writer.com
Enterprise automation and AI-driven knowledge/work orchestration
Founded
2020
Industry
Software Development
Funding Track Record
Seed- October 2020
$5M
Announced October 2, 2020
Series A- November 2021
$21M
Announced November 15, 2021
Series B- September 2023
$100M
Announced September 18, 2023
Series C- November 2024
$200M
Announced November 12, 2024; post-round valuation reported at $1.9B
Investor Signal
“Includes strategic corporate VCs and growth investors such as Premji Invest, Radical Ventures, ICONIQ Growth, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, B Capital”
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Join the Team
Site reliability engineer
On-SiteNew York, US
On-Site • New York, US
📐 About This Role
We are looking for a foundational member of the Cloud infrastructure team at WRITER. This role will involve contributing to the development and implementation of our Site reliability engineering (SRE) program. The ideal candidate will ensure the reliability, scalability, performance, and security of WRITER’s critical systems, taking a proactive approach to guarantee that our high-ROI products reach our customers seamlessly.
🦸🏻♀️ Your responsibilities:
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Lead the design, implementation, and maintenance of WRITER, Inc.’s cloud infrastructure to ensure high availability and performance
Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
Automate infrastructure provisioning and management using Terraform & Python
Collaborate with development teams to optimize cloud resources and enhance system reliability
Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
Conduct post-mortem analyses of system failures to identify root causes and implement preventive measures
Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
Ensure the security and compliance of our systems, adhering to industry standards and regulations
Provide mentorship and technical guidance to junior engineers, fostering a culture of reliability and continuous improvement
Stay current with emerging technologies and industry trends to continuously improve our site reliability practices
⭐ Is this you?
Proven expertise in Site Reliability Engineering with a minimum of 7 years of hands-on experience
Deep understanding of system architecture and infrastructure design to ensure high availability and performance
Bachelor’s degree in Computer Science, Engineering, or a related technical field
Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring
Experience with cloud platforms like AWS, Azure, or GCP, and their respective services for scalable and resilient systems
Expertise in containerization technologies (e.g., Docker, Kubernetes) and orchestration tools
Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance
Ability to lead and mentor junior engineers in best practices for reliability and system optimization
Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders
Proactive approach to identifying and mitigating potential system failures and performance bottlenecks
✨Preferred skills & experience:
Software engineering expertise
Terraform
Python
Kubernetes
Scala
AWS/GCP
🍩 Benefits & Perks (US Full-time Employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
