About the Company:
Bioscan Research is a healthcare-focused organization engaged in clinical research, medical equipment solutions, and healthcare services. The company is committed to delivering high-quality, compliant, and technology-driven solutions to hospitals, laboratories, and healthcare providers. With a strong focus on accuracy, efficiency, and customer satisfaction, Bioscan Research integrates research capabilities with operational excellence to support improved healthcare outcomes. The organization fosters a collaborative work environment and offers opportunities for professional growth across clinical, technical, and commercial domains.
Position:
Back-office executive / Sales Coordinator
Department
: Sales and Business Development / Operations
Industry:
Medical Equipment
Location
– Ahmedabad
Report to:
Commercial Business Head / Operations
Experience:
2-3 Years preferably in Healthcare Equipment / Health care devices
Qualification:
Graduate In any discipline
Role Overview:
The Back-office executive / Sales Coordinator will support the sales team with order processing, documentation, Quotations, coordination with logistics / service team, Channel Partners and customers follow – up. This role ensures smooth backend operations and timely delivery of equipment’s
Key Responsibilities:
Sales Coordination and support:
- Prepare quotations, Proposals and product pricing documents.
- Maintain updated customer, product and sales data in CRM / ERP system
- Assist the sales team in scheduling meetings, demos, Channel and Client communication.
Order Processing and documentation
- Manage order entries, proforma invoices, purchase orders and delivery challans
- Lead tracking management and CRM updates
- Monthly reports on the Sales/Lead status
- Follow up with supply chain and warehouse for dispatch scheduling
- Track shipment and delivery updates, keep the sales team, customer and channel partners informed
Customer support
- Handle customer / Channel Partners queries regarding product availability, order status etc
- Coordinate with service team for installation and service visit
Reporting and Administration:
- Prepare and maintain daily / weekly / monthly sales report and dash board
- Maintain data base of leads conversion and customer interactions
Required Skills and competencies:
- Excellent communication skills
- Proficiency in MS office
- Experience in CRM or ERP system is preferred
- Detail – Oriented with strong follow up ability
- Familiarity with medical equipment terminology is an advantage
