About SynMax: Based in Houston, Texas, with offices in London and New York, SynMax is a pioneering data intelligence company specializing in maritime and energy intelligence. By integrating advanced satellite imagery and AI, SynMax delivers unparalleled insights into maritime operations, oil and gas development, coal inventory, and LNG flows, enabling businesses and organizations to make data-driven decisions with precision and confidence.

Job Description: The Marketing Specialist - THIEA will work closely with SynMax’s Product and Customer Success teams to drive awareness, adoption, and engagement around THIEA’s capabilities and new feature releases.

This is a product-led marketing role focused primarily on existing customers and users rather than purely top-of-funnel acquisition. The successful candidate will support targeted campaigns, lifecycle communications, and product enablement initiatives that help users better understand, adopt, and extract value from THIEA.

This role sits at the intersection of marketing, product, and customer success, requiring strong collaboration, communication and an understanding of how product usage and customer experience connect to growth.

Key Responsibilities

Required Experience & Background

• Experience in a marketing role with exposure to product marketing, lifecycle marketing, or customer marketing
• Experience working cross-functionally with product or customer success teams
• Experience supporting campaigns targeting existing customers or users
• Comfortable working in fast-paced, evolving environments

Key Skills & Compentencies

• Strong written and verbal communication skills
• Ability to translate technical product features into clear, customer-facing messaging
• Comfortable working with multiple stakeholders across teams
• Highly organised with strong attention to detail
• Analytical mindset with the ability to interpret campaign performance

Desirable Experience

• Experience in SaaS, data, or technology product environments
• Experience supporting product launches or feature rollouts
• Familiarity with lifecycle, usage-based, or customer retention marketing
• Experience working with customer success teams

Equal Opportunity Statement: SynMax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.